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Abstract:
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Queueing Theory is the mathematical study of queues or waiting lines.
Queues abound in every day life - in computer networks, in tra c islands,
in communication of electro-magnetic signals, in telephone exchange, in
bank counters, in super market checkouts, in doctor's clinics, in petrol
pumps, in o ces where paper works to be processed and many other
places.
Originated with the published work of A. K. Erlang in 1909 [16] on
congestion in telephone tra c, Queueing Theory has grown tremendously
in a century. Its wide range applications includes Operations Research,
Computer Science, Telecommunications, Tra c Engineering, Reliability
Theory, etc. |